Service Advisor


P.W. Auto is currently looking for a Service Advisor to join our very busy 5 bay shop. The Service Advisor is the center of communication between our customers and service technicians. You are responsible to listen and understand our customer’s concerns and to arrange for appropriate service/repair.

Duties would include:
– Greet customers promptly (in person or on the phone) in a friendly manner
– Obtain customer and vehicle information
– Clearly report all vehicle symptoms as described by the customer and
create repair orders
– Monitor the progress of the vehicle and update the customer as needed
– Create and verify the final invoice with the actual work performed
– Explain all the completed work and charges to the customer
– Receive payment

Skills needed:
– Knowledge of vehicle repairs a must
– Excellent customer service
– Excellent communication skills
– Attention to detail
– Ability to distribute work efficiently
– Knowledge of Mitchell1
– Integrity
– Positive attitude
– Organized

Hours: 7:30 am to 5:00 pm, Monday to Friday
Email resume to: Attention: Jason

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