User Support Technician


Salary: $28.00 – $31.00/Hourly
Job Type: Full Time, Permanent
Start Date: As soon as possible

Language: English
Minimum Education: High School
Positions Available: 1

NOC Group: User Support Technicians (2282)
NOC Job Title: User Support Technician

Job Location(s)
217-4501 North Rd, Burnaby, BC V3N 4R7
Job Description
Company Name: Easylink Communications Ltd.

Permanent Position: User Support Technician (NOC 2282)

Terms of Employment: Permanent, Full Time (Overtime, weekend if required)

Wage Rate: $28.00 – $31.00 per hour (37.50 hours per week)

Anticipated Start Date: As soon as possible

Vacancies: 1

Education: High School required, college diploma an asset.

Experience: 1-2 years of experience in similar industry.

Language: English.

Job Duties:

Provide excellent technical support to our clients by communicating with them and resolving their concerns regarding software or hardware.
Ensure all the software’s or hardware’s are professionally installed & working according to the clients need.
Install and perform minor repairs to hardware, software, or peripheral equipment.
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
Read technical manuals, confer with users, or conduct diagnostics to investigate and resolve problems or to provide technical assistance and support.
Coordinate with staff and management.

Additional Skills: In-depth knowledge of hardware and software, Good communication and organisational skills, strong customer focus

How to apply:

By Email:

How to Apply
Expiring: Mar 10, 2021


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