Sales and Marketing Assistant



Job Description:Introduction Do you love analyzing data and keeping it updated and clean? Do you also enjoy going the extra mile to provide exceptional customer service? Delco Elevator Products is looking for a smart, hardworking new team member that enjoys using technology (CRM, social channels, digital tools) to research leads and customers, is super diligent about accurate data entry, respects a set process and is always keen to support the team as we strive to achieve continuous growth and improvement! If that sounds like you… read on. The ideal candidate for this position must be able to:Source new leads by researching and identifying potential prospectsUpdate and maintain the CRM system with accurate, detailed and complete informationSupport our team and serve our existing customers by taking inbound calls and filling orders, providing quotations, responding to technical and delivery questionsRegularly review the pipeline of leads to identify opportunitiesProvide after sales follow upMaintain and improve quality standards by following processes and proceduresContinuously learn and problem solve, upgrading job and product knowledgeAssist sales and marketing with various lead generating activitiesAlways go the extra mile to service and engage our customers Summary The Sales & Marketing Analyst will source new leads and pass completed summaries to our senior sales people, update and complete data in the CRM system, fulfill inbound orders and provide after sales follow-ups always providing exceptional customer service. Teamwork, a positive attitude, clear communications, following procedures and detailed CRM documentation is expected. Qualifications1-2 years of marketing research, customer service or sales experienceExcellent written and oral communicationData analysis and report generationAbility to use internet channels for business researchProven customer service and support experienceDemonstrated knowledge of CRM systems, procedures and practicesExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyStrong computer skills with advanced knowledge of MS Office, Word, Excel and PowerpointExperience with the software tools in our environment is an asset: Shopify, mailchimp, Agile CRM, Quickbooks, Adobe suite About Us We are a small team of young professionals that are committed to the growth and success of our elevator supply business with our head office in Vancouver. You can learn more about our business at Our team values are that we put our customers first, that we are constantly striving to simplify processes for our customers and for us, that we support each other and collaborate and the we are driven to achieve results. We also have a lot of fun along the way! Position and Salary This is not an easy position. You will be expected to work both independently and also be a team player. You will be judged based on your results. If that kind of challenge is right up your alley, then you will fit well with the rest of our ambitious team!This is a fulltime positionBenefits package is available for fulltime employeesYou will be working at our Burnaby, BC office and warehouse.You must be legally allowed to work in Canada. Salary commensurate with experience. Job ID: 26945230
Delco Elevator Products

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