Looking for a new and exciting Career


Kick-start your sales career with TELUS

TELUS Small Medium Business (SMB) is the fastest and largest growing business segment in the industry. We’re taking the next big step in our journey to become the digital-first technology provider of choice for customers. We make it secure, simple, and worry-free.

Field Account Specialist-New Growth Market, Small Medium Business

Our New Growth Market (NGM) Team within SMB is unique; we employ grass roots, community-based sales and marketing in the business space.

As a Field Account Specialist, you are a self-starter; someone who will visit every single business in a geographical area and build relationships with all the customers with 1-100 employees, acquire new business, cross-sell, and migrate existing accounts. You are an entrepreneur at heart, creative, resilient, and passionate about learning and exceeding sales goals.

What you will love about this opportunity:

An opportunity to be an entrepreneur and build your book of business and brand within various geographical areas in British Columbia and Alberta
This fast-paced, high-velocity sales role will allow you to gain knowledge and understanding in a wide variety of small to medium-sized businesses
Gain a strong sales foundation to develop into advanced sales roles or even sales leadership roles within SMB or across TELUS
Propel your sales career with an organization that actively supports your personal development with leading-edge training and development tools
Work alongside and mentor with some of the best sales leaders in the industry
They share your passion to win in the market and genuinely care about your growth within the organization Competitive pay, mileage reimbursement, benefits and perks with uncapped earning potential, and generous company contributions to TELUS Shares and pension plan
A flexible mobile workstyle with in-office and in-field

Here’s what we’ll accomplish together

Our highly motivated team delivers differentiated solutions and experiences that set us apart from our competitors. From local owners to larger small businesses, we know they want fast and convenient support. We are leveraging our real estate relationships to enhance our fibre penetration through strategic partnerships, and also embarking on a community-based approach in the field to improve our market share.

Here’s how

Acquire, cross-sell, and migrate Small Business Accounts (1-100 employees), via in-field community-based marketing, hunting, and prospecting
Quickly identify key decision makers and discover customer needs to effectively communicate value proposition
Deliver best-in-class customer experiences, build strong relationships, and influence decision-makers
Work closely with the community-based marketing team, local real estate and leasing agents, and property managers
Present creative and unique solutions in person and virtually
Actively listen to customers, complete needs analysis and quickly identify and recommend solutions
Keep up-to-date on relevant competitive offerings, negotiate and confidently overcome objections
Achieve monthly activation goals
Identify cross-sell opportunities, based on customer’s evolving strategies and needs
Lead and manage the sales process including developing the sale, negotiating contract terms and closing the deal
Build a robust sales pipeline while developing a comprehensive strategy for long-term success
Provide insights and customer feedback to improve marketing campaigns and programs
Partner with the implementation team to ensure order requirements are met


You’re the missing piece of the puzzle

A passion for Sales and finding creative solutions for customers
Minimum 1 year of sales experience
Willing and eager to learn and openly welcomes feedback
Confident and comfortable with cold calling and outbound sales
Marketing and door to door sales considered an asset
Confident and knowledgeable with Technology: Mobile phones; connected devices (tablets, watches, mobile internet); unmanaged internet; Security Monitoring
An independent self-starter with a hunter mentality and relentless focus on achieving sales goals
Ability to manage your time and a high velocity sales environment
Effective communication and presentation skills and confident in leveraging your business acumen skills, specifically over the phone
Passionate about creating best-in-class customer experiences and a proven track record of cultivating relationships
Negotiation and problem solving skills, known to be a creative thinker
Contagious and positive attitude and ability to quickly adapt to change
Knowledge in CRM tools (SalesForce.com, considered an asset)
PC skills, including MS Word, Excel, PowerPoint, Outlook, Google
Post-secondary sales or business education and/or equivalent sales experience
A valid driver’s license and working vehicle to use for this position

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