Customer Service Coordinator (French Speaking)

  Vancouver

Description

Job Description:Join our Team!SilverChef is looking for a Bilingual Customer Service Coordinator to join our Vancouver Team! This role requires someone with a keen passion for personal development, and comes with hands-on training and development, an amazing work environment, and growth opportunities with an extremely driven and high-energy group. This opportunity is perfect for someone with a sales/customer service background who is amazing with people and is looking to build a long-term career with an awesome company! What It’s Like to Work With UsOur Team is made up of values driven people who are passionate about the work we do. We’re the kind of people that talk hospitality business every day. We know where the best restaurants and bars are, and we are enthusiastic about getting people together and connecting with our community. At Silver Chef, work is a place where your purpose can come to life. We’re interested in who you really are! We have lots of benefits to offer – check out some of them below:* Work with purpose. Join an accredited B Corp and have a close relationship with Opportunity International – help us support people in developing countries achieve their dreams too* Extended health benefits package, a health and wellness spending account, and 4 weeks of vacation a year. We also offer paid volunteer days so that you can contribute back to our community* Competitive compensation package* An open door working environment* A downtown location near transit (with work from home options)About the role:The Bilingual Customer Service Coordinator will be assisting customers at each stage of the application process from pre-application through to end-of-contract options; asking qualifying questions and responding to inquiries from new and existing customers; performing various administrative tasks such as creating contracts, payout quotes, and keying in orders into our systems. This role also includes occasional translation support to proof-read French marketing and documentation material to ensure accuracy and business context.Skills to thrill:* Fluent in English and French (both verbal and written)* 2+ years experience in customer service, financial services, call center, hospitality, retail and/or administration* High level of interpersonal skills including the ability to liaise, advise and interact well with internal and external stakeholders* Sound planning, organizational, problem-solving skills and high attention to detail* Excellent computer literacy* Energetic and flexible team playerIf this sounds like you, we would love to hear from you! Job ID: 27695706
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Silver Chef

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