Cubic Transportation is hiring for our Compass Card Call Centre!


Compensation: $16.40/hour
Employment type: 4 Full-time (40 Hours per week) 2 Part-time (20-24 Hours per week)

NOTE* Both Full and Part time positions include full benefits based on a minimum of 24 hours per week!

Do you have at least six months of awesome customer service experience? (Call centre experience preferred but not required)

Do you have working knowledge of Microsoft Office, including Word, Excel and Outlook?

Do you have fully flexible availability? We are open from 6:30AM to 11:30PM every day of the year. YOUR AVAILABILITY MUST BE FULLY FLEXIBLE FOR THIS ROLE…

Are you outgoing with a friendly personality that will add something special to our world?

Full Time Customer Service Reps will work 40 hours per week over five (5) days with two (2) days off together.
Part Time Customer Service Reps will work 20-24 hours per week. EXTRA HOURS ARE AVAILABLE PERIODICALLY…

We offer full benefits within the first month of joining.

We offer either a parking pass for our office or a monthly 1 zone transit pass.

There is a three-month probationary period.

During the COVID-19 pandemic, our CSRs are temporarily working remotely from home. Successful candidates will take part in 4 weeks of FULL TIME training Mon-Fri, which will be split between our call centre office and remote training from home.

Cubic Transportation Systems takes employee safety very seriously. When attending training at our call centre, full COVID-19 safety precautions are in effect which include temperature checks, mandatory mask compliance and adequate physical distancing at all times.

All hardware required for remote work will be provided during training (Laptop, monitor and necessary peripheral devices) NOTE* Cubic does not provide workstations or chairs during this temporary period of working from home.

Work from home may not be long term. Successful applicants must be willing to work at our call centre location in Burnaby if required to do so and when deemed by Cubic safe to return to the office.

If you think you are the right person for this exciting opportunity, then we will be taking applications with immediate effect and booking interviews starting next week.

If you are interested, please reply to with your resume and cover letter. We will contact you back if you have the relevant experience we are looking for and will arrange a telephone interview with you. Be sure to indicate if you are applying for full time or part time on your cover letter.

If you successfully pass the telephone interview, we will invite you to complete some on-line testing and an on-line interview which will be conducted via Skype, Zoom or Facetime. NOTE* In-person interviews are not being offered so applicants must have access to a computer and Internet.

We do extensive background checks and your credit should be in good order and up to date.

Our 4-week training will start on Monday, November 09, 2020. You must be available to start training on that date.

Our address is :

Suite 401–4621 Canada Way, Burnaby, BC

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