Course Coordinator



Job Description: Dear Applicants: Please DO NOT APPLY via Zip Recruiter as these will not be reviewed. Applications must be made directly to UBC. Click here to apply: While the official start date for this position is August 29th, we would ideally like to fill the role earlier, well before the start of the September term. That said, we will be flexible on the start date as the most important aspect is hiring the best candidate. Job Description Job SummaryThe Physics and Astronomy Course Coordinator assists faculty, staff, and students in the administration and delivery of courses and also provides leadership in the development and maintenance of course-level and department-level processes for undergraduate physics and astronomy course administration. Organizational StatusReports to the Undergraduate Chair in the Physics and Astronomy department. Works collaboratively with faculty and staff in the Physics and Astronomy department.Work Performed Maintains course materials and technical platforms, including but not limited to web pages, Canvas, and other learning management and related systems. Maintains, manages and implements quizzes, assignments, peer-grading software. Develops course materials and technical platforms and acts as a content advisor for students. Keeps current on new software available to support teaching and course delivery; identifies additional software necessary for the effective instruction and assessment of students, and takes primary responsibility for assessing its feasibility; makes recommendations to faculty members and leads in the deployment of new software by coordinating with technical staff on requirements and timelines; troubleshoots problems with teaching and learning technologies. Reports potential cases of academic misconduct to course instructor(s) and helps them deal with such cases appropriately by coordinating and executing the administrative process. Participates in the documentation and assessment of course-level policies and assists in developing and redesigning procedural guidelines and policies to meet educational and departmental goals. Coordinates and monitors multiple course-related projects. Regularly communicates with course staff including faculty members, GTAs and UTAs; acts as a bridge between instructional faculty and Teaching Assistants; manages logistics, resources and communication. Acts as an academic advisor to a wide range of students, including addressing academic policy issues with students; recruits and functionally supervises undergraduate and graduate teaching assistants. Manages the course waiting list; Assists students with registration in lecture, lab and tutorial sections; responds to grade queries from students; uploads grades; problem set, and clickers to the learning management system. Participates in the evaluation of Teaching Assistants. Provides materials and answers queries on course logistics; provides first level support for administrative questions from students and TAs; resolves student schedule and midterm conflicts; schedules TA duties and manages any required changes to TA duties throughout the term. Other special projects may be assigned by his/her supervisors. Performs other duties related to the qualifications and requirements of the job. Consequence of Error/JudgementErrors in judgment may result in the inefficient use of resources, and may damage the image and reputation of the University and the Physics and Astronomy department.Supervision ReceivedWorks independently with general direction of the Undergraduate Chair in the Physics and Astronomy department and the Physics and Astronomy faculty members who areteaching the courses supported by this role.Supervision GivenWill provide functional supervision for undergraduate and graduate teaching assistants.Minimum QualificationsUniversity degree in a relevant discipline. Minimum of two years of related experience, or the equivalent combination of education and experience.Preferred Qualifications Experience with administration and content management/creation in learning management and related software systems. Prior experience working as a teaching assistant for undergraduate Physics and Astronomy courses at UBC is preferred. Proven leadership abilities; ability to take initiative and to work independently as well as in a team environment; Ability to work under pressure and manage a number of projects concurrently; Ability to guide parties with differing opinions to consensus; Excellent communication and planning skills; Ability to investigate and synthesize complex information. Effective diplomatic and interpersonal skills; Highly effective communication in group situations. Ability to communicate effectively verbally. Ability to be thorough, accurate, and have a high level of attention to detail. Ability to compose correspondence, reports, presentations, and other written materials using clear concise business English. Ability to identify and correct missing and incomplete data. Ability to effectively manage multiple tasks and priorities. Ability to accurately proofread for spelling, grammar, and punctuation. Ability to work effectively independently and in a team environment. Ability to prioritize and work effectively under pressure to meet deadlines. Ability to understand and apply policies, procedures, and instructions. Ability to listen actively and attentively, and obtain clarification as required. Ability to read and comprehend technical material. Ability to select the most effective communication media for a situation. Ability to prepare complete, concise, and understandable technical documentation. Ability to analyze and redesign work flow/business processes to make them more efficient and effective. Ability to make thoughtful, informed, and thorough decisions. Ability to exercise sound judgment. Ability to approach interactions with an awareness of sensitive issues. (e.g., issues concerning specific cultures). Ability to exercise tact and discretion. Ability to diagnose a variety of computer software problems, and complete routine repairs. Ability to work effectively with minimal supervision. Ability to analyze problems, identify key information and issues, and effectively resolve. Ability to deal with a diversity of people in a calm, courteous, and effective manner. Ability to develop and maintain cooperative and productive working relationships. Ability to develop and implement policies and procedures. Ability to create and accurately maintain record and filing systems. Ability to gather, record, and organize information. Ability to respond appropriately to inquiries in person, on phone, and in writing, and make appropriate referrals. Ability to anticipate problems and issues and plan ahead. Job ID: 23290856
Department of Physics and Astronomy, University of British Columbia

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