Skills
1. Employing effective sales techniques, such as active listening, objection handling, and persuasive communication, to drive sales and successfully close deals.
2. Possessing a solid understanding of phone operating systems, applications, and functionalities to assist customers with device setup, troubleshooting and provide solutions.
3. Expertise in Microsoft excel,office,word,powerpoint,etc with years of experience.
4. Strong negotiation and communication skills to effectively communicate product benefits and close deals.
5. Deep knowledge of telecom products and services, including mobile devices and data plans
Experience
Customer sales representative, Airtel (May – Dec 2022)
1. Successfully managed a high volume of customer inquiries and sales calls , consistently meeting or exceeding sales targets.
2. Utilized persuasive sales techniques, such as upselling and cross-selling, to increase customer value and maximize sales revenue.
3. Welcome customers query regarding the product and services.
4. Built and maintained strong customer relationships, resulting in a 20% increase in customer retention and referrals.
Freelancer
1. Working as a Staff/support in an E-Commerce online store.
2. Built relationships with clients and ensured satisfaction.
3. Taking orders on the phone, WhatsApp, Discord and other social media.
4 .Keeping track of daily sales and making strategies to increase sales.
5. Working with online business owners as a virtual assistant/manager.
Summary
1. Fluent in English, Punjabi and Hindi languages.
2. Extensive experience in the telecommunications industry with a focus on sales.
3. Well-organized, self-motivated, multitasking, problem-solving in a fast-paced environment.
4. Tech-Savvy person from childhood with interest in latest mobile and computer technologies.
5. Strong negotiation and communication skills to effectively communicate product benefits and close deals.
6. Can quickly learn new things and adapt to changing circumstances.
Availability
Sunday: All day
Monday: All day
Tuesday: All day
Wednesday: All day
Thursday : 6 pm – 12 am
Friday: 6 pm – 12 am
Saturday: 4 pm – 12 am
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