Landscape Maintenance Operations Manager

  Toronto

Landscaping fosters a sense of accomplishment and fulfilling. Being able to look at a product that makes people happy is a talent you have developed and are proud to display. It’s simply taking pride in good work.

Since 1950, INL Group of Companies have been making people and communities happy. For over 70 years, we have provided full-service, year-round landscaping where we focus on fostering our relationships and bringing professional care to every job we touch.

Currently we are looking for a Landscape Maintenance Operations Manager who would leads many teams simultaneously to provide our full range of maintenance services for our Maintenance Division. This is a permanent, full-time, year-round opportunity.

Our new Manager will be able to seamlessly carry out responsibilities that drive productivity, quality and sales. As our new Manager you have the ability to use our processes and your knowledge of landscaping best practices to make our clients happy and nurture relationships.

Exceptional communication skills play a part whether you interact with our clients, provide updates, up-sell services and all the while ensuring that the client is well taken care of everyday. When not interacting with clients, you will be communicating with staff and colleagues as a mentor and coach so that the scope of work can be accomplished and where necessary make decisions that impact the team, colleagues and company positively. Overall, as an effective leader you are able to inspire confidence and trust in every area of your job.

Why work for us?

-Year-round employment
-Health and dental benefits
-Competitive compensation
-Employee appreciation events
-Work culture that is inclusive and open
-Steady growth year over year
-Company Vehicle and phone with this position

Duties and Responsibilities

-Oversee seasonal staffing requirements, orientation, employee reviews and training
-Follow-up with employees to ensure training is provided and progress achieved
-Operations scheduling and dispatching of employees and company equipment
-Always providing and ensuring a safe environment for all staff
-Service company’s clientele with a customer first always attitude
-Ability to motivate employees and provide a positive work environment
-Lead by example and demonstration
-Experience handling all landscape maintenance preparation all year and ensure smooth business operations – summer, winter, fall and spring
-Provide job estimates, track costs and bill clients where necessary
-Ability to identify training opportunities and areas of improvement amidst the team
-Recommend new practises and procedures for compliance and productivity
-Develop strategies to improve departmental financial performance and forecast potential costs/inefficiencies
-Plan, prioritize and execute proper actions given competing daily demands
-Manage all staff accordingly while maintaining a level of confidentiality
-Ability to identify issues and challenges and problem-solve for best results
-Plan and execute seasonal employee appreciation events for staff
-Attend meetings and events related to landscaping operations
-Ability to maintain and develop relationships internally and externally
-Ensure that company equipment is used only for business purposes only
-Always working in an ethical manner
-Other duties as required

Minimum Requirements

-Minimum 2 years management and 5 years industry experience
-Education in the field or equivalent experience – Horticulture or Landscaping
-IPM Knowledge preferred
-Experience working with various landscape maintenance equipment and tools
-Use computer software such as Microsoft Word, Outlook and Excel
-Skilled in negotiations to handle various situations
-G Licence required – clean drivers abstract required
-Available to work all year (not a seasonal position)

Skills and Competencies

-Have a high degree of accountability and integrity
-Effective leadership skills with a focus on developing business operations -and processes
-Flexibility required to accommodate daily and seasonal business needs due to weather, changing team dynamics and to meet unexpected client requests
-Manage all staff accordingly while maintaining a level of confidentiality
-Exceptional communication skills – verbal and written
-Attention to detail and a high degree of accuracy required to deliver and maintain quality
-Strong work ethic – reliable and punctual
-Able to work outdoors with change in temperatures and weather
-Ability to be a visible team-player and have excellent interpersonal skills
-Able to assume responsibility and have a flexible team-player attitude
-Demonstrate leadership skills by exemplary actions

We thank all applicants for their interest. However, only those selected for further consideration will be contacted.

INL Group of Companies fosters an inclusive environment, where all employees and customers feel valued, respected and supported. Our strength also comes from being a diverse company and we welcome applications from women, Aboriginal persons, persons with disabilities, visible minorities, and others. We are dedicated to building a growing workforce that reflects the diverse environment in which we live and enrich the lives of everyone we connect with everyday.

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