HR Recruitment Coordinator



Job Description: Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Contract Period: 3 months – possible extention Hours: MON-FRI 8:00am-4:00pm Description:The HR Service Channel provides guidance and support to all employees as well as retirees. The HR Service Channel encompasses the areas of HR Operations and Processing, HR Shared Services, HR Contact Center (CAD), Payroll, Employee Programs, Disengagements, Executive Services, Benefits & Leave Administration and Employee Self-Serve Strategy and Implementation. We are committed to providing high quality service to employees, People Managers, HR Community and retirees through centralized services. The HR Service Channel teams in Markham, London and Toronto work closely together to strive for a seamless and comfortable experience at every contact.Job Responsibilities:Deliver Legendary service experiences consistent with the corporate cultureHR policy and procedure guidance and problem solvingAct as a point of contact for HR Community and People ManagersLead escalations while coordinating between HR business unitsReview and support Employee Change requestsAnswer calls and email inquiries on how to process Employee Change requestsAssist with payroll, benefits and vacation related enquiries and assist with bringing it to resolutionAction requests being triaged from other areas within HR ie. HR Contact CenterProactively identify opportunities to enhance productivity, effectiveness, efficiency and participate in the implementationProvide guidance and support with various administrative tasksProven exceptional customer service skillsWell developed communication and relationship building skillsExcellent attention to detail to ensure accuracy is maintainedSelf-starter who is able to work independently and as a team playerExcellent organizational and time management skills in order to ensure service level commitments are metSupport a continuous improvement environment by proactively identifying process change opportunities, making suggestions and being an agent of changeEffective business writing skillsResearch and analytical capabilitiesExtensive knowledge of HR policies and proceduresMaintain adherence to all audit/compliance and regulatory requirementsKeep pace in a rapidly changing environment while maintaining strong knowledge and a positive attitudeThe main task will be administrative support to Talent Acquisition.MUST HAVE:1. HR policy and procedure guidance and problem solving2. Act as a point of contact for HR Community and People Managers3. Lead escalations while coordinating between HR business units4. Can work independently and within a team5. Flexible – willing to jump into various tasks; multitask6. Communication skills7. Professional, presentable8. Administrative/data entry experience – 1+ years9. Analytical skills – reviewing issues and figuring out where discrepancy happenedNICE TO HAVE:1. Workday and VIP2. MS office – intermediate excel Inclusion and Equal Opportunity Employment Our client is an equal opportunity employer committed to diversity and inclusion; creating an inclusive environment where all team members and clients feel like they belong. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Native American status or any other legally-protected factors. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience; accommodations during the application process are available upon request.Company Description:At Prime Hires our mandate is simple – provide top-tier talent to our clients and unsurpassed career opportunities to our candidates while ensuring the best fit for both. We are perfectionists who excel at working to ensure we have a perfect match. With experience spanning almost 3 decades and offices across North America, we have built our reputation on the strong relationships and trust of our clients and candidates. Our expertise is in Temporary, Contract and Permanent placements in Finance, Accounting, Administrative & Clerical, Office Operations, Contact Centre, and Technology. Job ID: 13110258
Prime Hires

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