Creating and maintaining a warm, inviting, easy-to-navigate shopping environment.
Forming and sustaining relationships with customers getting to know them and their needs and providing excellent service.
Building and sharing expertise on products, promotions, services, and brand rewards programs – relevant and customized to the unique and wide range of shopper needs, relationships, and occasions.
Helping and affirming customers in finding the perfect card and gift solutions to fulfill their missions of caring and connecting.
Sharing and showcasing stories and communities of caring to reinforce the cycle of kindness.
Making the interaction easy and convenient for shoppers by effectively handling store operations. product replenishment, merchandising, ringing sales, processing shipments, managing inventory, etc.
Delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.
Working as a team to help meet the sales goals for the store by ensuring each customer leaves with everything they needed and a few things they didn’t know they needed!
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