French Customer Service Position $18.00/HR

  Toronto

Job description

We are looking for CUSTOMER SERVICE REPS that speak the following one of the following languages:
• French

Do you have a call center or telephone interviewing experience?
We are looking for dedicated contractual employees with flexible schedules.
Do you have your own windows pc/laptop?
Position length: contract (This means we have ongoing work but depending on the project there may be different timings I.E Eastern/Pacific/Central/Mountain
As a Market Researcher, you will be directly involved in gathering and delivering data that will impact the way our clients run their businesses and enable our clients to compete more effectively in their market. The Herd conducts research in over 50 countries worldwide. We are looking for highly motivated and goal-driven individuals, who are looking for an exciting career opportunity in Market Research.
REQUIREMENTS:
· Excellent communication skills and clarity.
· Energetic, self-motivated and has a positive attitude
· Strong understanding of computers with CATI (Computer Assisted Telephone Interviewing) Program.
· Able to understand pronunciations of difficult words.
· Able to enter data fast and accurately, including open-ended questions.
· Able to work at least 3 days a week, and until 12:00 am on weekdays.
· Knowledge of the Political and Public Opinion Studies and Market Research methodologies an asset but not mandatory
· Knowledge of B2B study is an asset
The working hours are generally (exact hours depend on the project):
Example-
· Eastern Projects: 10 AM- 8 PM
· Central Projects: 11 AM- 8 PM
· Mountain Projects:12 PM- 8 PM
· Pacific Projects: 3 PM – 12 AM
Applicants must be flexible with hours when required to accommodate the hours of our study participants.
Duties:
· You will be operating in a call center environment conducting telephone surveys for market research purposes Example: Political, Public Opinion Research, and B2B studies
· You must follow all staffing and scheduling rules such as handing in your weekly schedule on time.
· Having the ability to read verbatim and remain unbiased at all times.
· Having excellent problem-solving skills
· Having an excellent time management skill
We thank all candidates for their interest. We will contact those who meet our qualifications. All other resumes will be kept on file in consideration for future opportunities.
The Herd offers best-in-class, high-value information and insights on current Political and Public opinion issues. Clients rely on this analysis and data to make informed, knowledgeable decisions.
Please email your resume.
Due to COVID-19, we have employees working from home. Having a windows PC/Laptop is an asset if not one can be provided.
Job Types: Full-time, Part-time, Contract
Contract length: 6 months
Part-time hours: 40 per week
Expected start date: 2021-08-23
Job Types: Full-time, Part-time, Contract
Salary: $18.00 per hour
COVID-19 considerations:
Due to COVID-19, we have employees working from home

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