Community Marketing Coordinator

  Toronto

Our purpose is – Making Lives Better through Happier Aging. We help seniors stay in their homes for as long as they choose, and our real talent is caring and connecting to seniors’ hearts. We have a mission to help seniors continue doing what they love most. We are not just another home care company fulfilling daily tasks, we are a company that admires people and seeks to make a difference in everything we do. By working at Nurse Next Door, you will be part of a growing company that is helping seniors do what they love again.

The Community Engagement Specialist is primarily responsible for driving the growth of Nurse Next Door. Passion for marketing, driving results and collaboration with our team are focal points of this position. This person needs to care about others, believe in kindness and have a genuine passion for excellent senior care. Nurse Next Door exists to Make Lives Better by keeping people happy at home.

What You Will Lead:
Building and nurturing top 40 professional referral source list
Developing and executing on new sales & marketing ideas to drive revenue growth
Performing 25 face to face meetings weekly with professional referrals
Completing Caring Consults with Clients on demand
Drive business interest by engaging in relationships with community leaders and professional organizations to establish long term relationships that will translate into word of mouth and professional referrals
Responsible for planning and executing the monthly sales and marketing plan
Reviews Client experience through customer feedback, achieves the goal of 10, to ensure premium client and employee experience is achieved
Develops, promotes and ensures high quality, innovative customer service
Responsive and accessible during business hours

Position Qualifications:
High school graduate or equivalent education
Empathy for others, particularly vulnerable members of the population
Self-starter, comfortable working independently and in teams in an unstructured environment
Excellent communications skills – written and verbal
Maintains good work ethic (reliable and punctual while displaying a positive and cooperative attitude at all times)
Detail Oriented; Excellent Organizational Skills
Ability to Work Independently

Availability:
Flexibility is required
Full time

Business Relationships:
Reports to the Franchise Partner

Key Performance Indicators (KPI’s):
Driving Revenue, according to Monthly goals of location
Achieves Monthly Intakes/Caring Consult conversion goal of location per the Sales and Marketing plan

NPS; Client Score of 10

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