The Manager will be responsible for seeing through multiple different stages of the Victoria Square Entertainment Centre facility. The Manager is accountable for operations during the initial build stage through to the pre-opening stage and operations after the opening of playground attractions including a mini-golf course, arcade, and jump park.

Job Duties and Responsibilities

The Manager will report to Mountwater Capital Corp, the ownership of VSEC.

The successful candidate will work with multiple stakeholders to draft policies and rules for the playground area. Development of an operation manual to use company-wide. The Manager will train staff on this operations manual to ensure safety and proper use of equipment. The Manager is expected to work in tandem with the Marketing Team to develop an opening promotion plan for social media. Responsible for direct supervision of members of staff and scheduling. Once the opening stage is reached, the Operations Manager will assume day-to-day operations responsibilities. These will include planning, directing, controlling, and evaluating operations, directing/supervising staff, planning, administering, and controlling budgets for equipment, supplies, as the mentor/coach for the staff. The Operations Manager will address any issues that arise, and any in-house events.

Qualifications (knowledge, skills, abilities, & environment)

The successful candidate will have proven experience in entertainment management. It is an asset for the candidate to have experience in the entertainment sector, specifically managing large indoor playground attractions such as mini-golf, arcade, and jump parks.

The successful candidate will have:

Excellent leadership skills
Excellent customer service skills and a personable approach
Strong written and verbal communication skills
Team oriented
Ability to troubleshoot in a fast-paced environment and within tight deadlines
Experience organizing and hosting tournaments, birthdays, and events
Experience with managing facility schedules using booking software
Experience with people management an asset
A criminal record check with a vulnerable sector check will be completed

Expected start date: 2022-01-15

Job Types: Full-time, Permanent

Salary: From $55,000.00 per year

Additional pay:

Bonus pay
Overtime pay

Company events
Extended health care

8 hour shift
Day shift
Monday to Friday
Night shift
Weekend availability

Secondary School (preferred)

retail management: 1 year (preferred)

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