Payroll Support Specialist



Payroll Support SpecialistStop where you are, and take a minute and a half out of your day to watch this video: Now ask yourself – “Is this the kind of workplace I want to be a part of? Do I want my work to make a real, meaningful difference to my clients, community, and world?” If the answer is “yes” then we can’t wait to hear from you. Ian Martin Group We’re the Ian Martin Group ( , one of North America’s most reputable and progressive recruiting companies, with 300+ employees, and offices all around Canada, the USA, and India. We’ve been in the business of technical and executive recruiting for more than fifty years – and it’s not just about finding people to fill jobs. We see a world with each and every person pursuing meaningful work. And we’re chasing it with all we’ve got! What We Do At any given time, the Ian Martin Group has thousands of contractors on assignment with our client companies all around the country. Those contractors depend on us to get paid accurately and on time, and our incredibly talented payroll team makes sure they do. In the role of Payroll Support Specialist, your job is to receive diverse payroll starts, timesheets, invoices, and adjustments from all across our business, and make sure that every T is crossed and every I dotted (and then double-checked) so that thousands of people are paid accurately and efficiently every single week of the year. It’s payroll on a level most payroll folks couldn’t imagine. Our ideal candidate has the experience and desire to create an incredible contractor experience with every interaction. You always seek to put yourself in the contractor’s shoes and do whatever is necessary to help them succeed. You’re responsive and knowledgeable and are driven to help our contractors succeed, because you know that when they find success, so do we all. Sound judgement, accountability, and the ability to manage competing priorities will be critical to your success, as will extraordinary detail orientation. Our team moves quickly, so we need someone who builds trust through competence and brings initiative and tenacity to everything they do. On a practical level, that means working directly with contractors to: * Provide excellent customer service – as the contractor go-to source for information and support* Capture contractor time via online client systems emailed time-sheets, and Excel reports* Communicate with contractors for missing time-sheets* Process hourly, daily, weekly, bonus, per diem, pay in lieu, and expense payments* Action new contract employee and vendor records, rate changes, corrections, and adjustments* Triage hundreds of emails a week* Create letters of employmentWhat’s it like to work at the Ian Martin Group? Last year we were named number 2 on the Best Workplaces in Canada (  by the Great Place to Work Institute, and 96% of our employees agreed with the statement that “this is a great place to work”. We think that says a lot!  The Ian Martin Group is also a certified B Corp ( . B stands for Benefit, which means that our purpose goes beyond profits as we operate to benefit all our stakeholders and meet higher standards of a social and environmental impact than the average company. The DetailsThis is a full-time permanent position with a salary range of $ 45,000 – $ 55,000.Add to that a really great team and culture, deep community involvement, You’ll work Monday to Friday, 8:30 am to 5:00 pm. And you could be working from your home anywhere in Canada!What are we looking for? The absolutely essential skill in this role is love for helping people. You have to have abundant kindness and empathy, and the desire to work closely with a team. We can teach you the rest. These skills are also useful and will help you stand out: * Excellent customer service skills, with the ability to resolve problems quickly and creatively* Computer savvy and experience with Microsoft Excel * Post-secondary degree or diploma, or business acumen gained from practical business experience How to Apply Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you’ll receive an email inviting you to log in and view your assessment results. We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities.  If we can make this easier through accommodation in the recruitment process, please contact us using the “Help” button. We will review applications, with priority given to those who have completed the assessment and look forward to hearing from you.
Ian Martin Group

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