Call Center Manager



Job Description:Ontario Smart Energy is looking for a Skilled Call Center Manager to join our team and lead our call centre! Who we are: Ontario Smart Energy is the partner you can trust for all your energy need. From energy-efficient HVAC systems and furnaces to energy conservation services that are kind to the environment What we Offer: competitive wages!Company LaptopAmazing incentives & rewards!Amazing central location- just 2 minutes away from Square oneA fast paced and diverse management and leadership roleA sales environment where achievement is recognizedOnsite parkingBenefits +Skilled Training What are your responsibilities: To drive optimal sales performance by steering the right atmosphere, expert sales practice, and performance management of Sales Advisors. ~10-12 Sales Advisors to a teamScheduling your teams shiftsCompletion and updating of weekly and monthly trackers, dashboards, reporting on business unit performance; taking accountability for team results.Maintain an up-to-date knowledge of productsUphold a positive leadership style when communicatingContribute positively to the team and success of the company. Who we are looking for: Experience at a contact centre or sales2-4 Years of experience in ManagementSelf-Driven individualsStrong leadershipA natural leader who can manage and lead a group of 4-8 peopleSomeone with a background in salesOpen minded thinkersAble to commit to 40 hours per week Mon-Fri8-hour shiftMonday to FridayWeekend availability NOT Mandatory Job ID: 10239009
Ontario Smart Energy

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