Bilingual Technical Support

  Mississauga

Are you tech savvy with a passion for helping people? Are you looking to work for a forward thinking tech company? Let’s connect!

A tech company in Mississauga is looking for A Bilingual (FLUENT FRENCH & ENGLISH) Tech Support Representatives to join the team on a contract basis for 6 months. The opportunity is starting at the end of February.

Why do you want the job?
– Work for a well known North American company in the tech industry
– Competitive pay $19.00 hourly
– Regular business hours Monday to Friday 9:00 am to 5:00 pm (no weekends)
– 6 month contract with possibility for extension or permanent employment
– Gain experience working for a well known brand

What will you be doing?
– De-escalating driver issues daily
– Assisting drivers with use of the app
– Answering with general inquiries from drivers coming into the hub
– In person customer service and tech support with driver app
– Using four separate platforms daily to record interactions with drivers

Who are you?
– Bilingual (French & English)
– Excellent communication both written and verbal
– Comfortable dealing with drivers in person as you will be working out of a hub office in Mississauga near the airport
– Calm and collected with experience de-escalating issues
– Previous customer service experience preferably in a tech support role
– Comfortable using multiple platforms and an excellent multitasker

If this sounds like you let’s connect!

To apply:
1. Apply directly to the posting at www.randstad.ca
2. Email your resume to navpreet.sandhu@randstad.ca to be considered

Advantages
Why do you want the job?
– Work for a well known North American company in the tech industry
– Competitive pay $19.00 hourly
– Regular business hours Monday to Friday 9:00 am to 5:00 pm (no weekends)
– 6 month contract with possibility for extension or permanent employment
– Gain experience working for a well known brand

Responsibilities
What will you be doing?
– De-escalating driver issues daily
– Assisting drivers with use of the app
– Answering with general inquiries from drivers coming into the hub
– In person customer service and tech support with driver app
– Using four separate platforms daily to record interactions with drivers

Qualifications
Who are you?
– Bilingual (french & english)
– Excellent communication both written and verbal
– Comfortable dealing with drivers in person as you will be working out of a hub office in Mississauga near the airport
– Calm and collected with experience de-escalating issues
– Previous customer service experience preferably in a tech support role
– Comfortable using multiple platforms and an excellent multitasker

Summary
Are you tech savvy with a passion for helping people? Are you looking to work for a forward thinking tech company? Let’s connect!

A tech company in Mississauga is looking for a fluent Bilingual (french & english)l Tech Support Representatives to join the team on a contract basis for 6 months. The opportunity is starting at the end of February.

Why do you want the job?
– Work for a well known North American company in the tech industry
– Competitive pay $19.00 hourly
– Regular business hours Monday to Friday 9:00 am to 5:00 pm (no weekends)
– 6 month contract with possibility for extension or permanent employment
– Gain experience working for a well known brand

What will you be doing?
– De-escalating driver issues with online app through mobile and laptop
– Use four platforms to help drivers with appointments, driver profiles, recording interactions and internal dialogue
– In person support for drivers who would like their voices heard
– Issues may include lack of rides and/or tech support with using the app

Who are you?
– Bilingual or multilingual (French, Arabic, Hindi/Punjabi)
– Excellent communication both written and verbal
– Comfortable dealing with drivers in person as you will be working out of a hub office in Mississauga near the airport
– Calm and collected with experience de-escalating issues
– Previous customer service experience preferably in a tech support role
– Comfortable using multiple platforms and an excellent multitasker

If this sounds like you let’s connect!

To apply:
1. Apply directly to the posting at www.randstad.ca
2. Email your resume to navpreet.sandhu@randstad.ca to be considered

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