Bilingual Customer Service Agents


Are you a bilingual looking to start off the new year in a new position?

Do you enjoy providing exceptional customer service? Do you enjoy assisting customer’s with their inquiries? Do you enjoy working in a call center environment? Then Randstad has the role for you.

We are currently recruiting for Bilingual Customer Sales and Service Agents in Toronto. This is a great opportunity for anyone who has previous customer service experience or for someone who excels at helping people and providing assistance.

Successful candidates can expect to be the first point of contact for customers and assist them promptly, courteously and professionally.

This is a permanent role working for a great company who takes pride in the service it provides to its customers.

Job duties:

• Make new, or modify existing reservations using in-house reservation systems

• Assist customers with their questions or concerns in a timely manner.

• Provide customers with exceptional service as well as information regarding current promotions, flights, fares and destinations.


• Ability to find creative solutions to complex customer situations;

• Ability to work independently with minimal supervision;

• Ability to mufti-task and prioritize throughout the day.

Linguistic Requirements:

English and French or, English, Mandarin and Cantonese or, English and Japanese or, English and Korean. Priority will be given to candidates completely fluent in English and the above language combinations. However, strong consideration will also be given to candidates fluent in English and one or more of the following languages: Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Danish, Dutch, Hindi, Punjabi and Turkish.