ob responsibilities

• Preparing agreements, forms, and documentation for visa applications related to respective assigned immigration categories

• Answer telephone and electronic inquiries for the clients; collect the required information

• Scheduling appointments, meeting with RCIC and greet clients

• Compiling all the necessary documents for submission and mail the assigned application to the respective visa office

• Receive incoming mails and electronic mails

• Set up and maintain manual and computerized information filing systems

• Follow the company’s policy of client’s physical file maintenance

• Draft letters to clients, notifying milestones of their legal process, and sending payment invoices

• Responsible for general office maintenance, tidiness, and organization

• Placing an online order of office supplies and other required equipment

• Monitor data integrity in the client’s case, tracking progress and reporting status

• Draft and prepare clients log and schedule them based upon their urgency status

• Proofreading documents and checking for appropriate formatting, spelling, grammar, and clarity

• Providing support to other administrative assistants who may be managing multiple tasks and challenging deadlines; and working proactively as a positive and productive member of the team

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