Accounts Receivable Specialist



Job Description:COMPANY BACKGROUND/CULTURE For more than thirty years we have dedicated ourselves to maintaining the highest level of service and product quality. As a manufacturer and wholesaler with a vast supplier base, we have helped grow the business of customers across Canada and throughout the United States, Mexico, the Caribbean and other export markets. The company has a culture that encourages an entrepreneurial spirit and collaboration at all levels to achieve corporate initiatives. Our Vision is to be the most admired and respected life safety product and solution provider, by being honest, fair, transparent and continuously rethinking the customer experience. JOB BRIEF This position reports to the Controller and will work closely with the Finance Clerk. The Steel group of companies is a fast-paced organization that requires a highly organized individual who can manage a variety of tasks for various business entities in a timely manner. The ideal candidate has had a dynamic Finance career with experience in Credit/Collections. This experience gives you confidence to take on additional roles as required and support the team’s objectives. Senior leadership describes you as detailed, organized and action oriented. Never one to sit idle, you are equally enthusiastic to help with the administrative tasks that need to get done as well as exciting new challenges. Customer contact with Credit/Collection activities form a significant part of this this position. You are someone that views Collections as collaborative as opposed to confrontational. AR is an extension of customer service and a critical contributor to the Customer Experience. The successful individual values treating our customers, from small business owners to finance teams at large corporations, as partners, with the highest level of respect and dignity. Our Collection function has been recently upgraded to run on HighRadius Collection Management Software. The software automatically sends proactive reminders when invoices are becoming due. Automatic first, second and third past due reminders are sent based on customer segment strategies. Invoices copies are attached to each reminder. A worklist is generated each morning to organize and prioritize collections activities. Priority for interviews will be given to candidates who have experience using HighRadius or similar collection software. CORE VALUES Individuals who will succeed in this position share our core values:Curiosity to discover, explore and challengeHeroic Customer ServiceBe Bold, Take ActionPersonal(ity) KEY RESPONSIBILITIES Credit/CollectionsManage the HighRadius collection software worklist, making collection calls and other follow up as requiredAddress customer queries and provide missing documentsEnter Promise to Pay (P2P) in HighRadius to ensure the software has the latest payment informationMonitor on hold orders and follow up for payment in order to releaseSet up new customers in the ERP systemProcess credit applications to set and maintain credit limitsMaintain/Update customer databaseMaintain credit cards in processor portalProcess credit card paymentsPrepare list of daily bank transactions (EFT, credit card) and backup remittances for use in cash receipts by Finance ClerkProcess credit notes for product returnsAd hoc invoicing for US orders, othersCheque deposit via scannerAssist with month-end process and reporting REQUIREMENTS5+ years Credit/Collections experience in a business to business distribution environment (product sales)Experience managing HighRadius collections software or other similar software a definite assetExperience with ERP systems for both AR and AP, terminal and pos credit card systemsKnowledge of General Accounting Principles and ProceduresAdvanced skills in Excel including complex formulas and spreadsheets, lookups and pivot tables. EDUCATIONCollege Diploma or University Degree in AccountingEnrollment in the CPA – CMA, or CPA – CGA program an asset but not required COMPENSATION Compensation will be competitive and commensurate with experience and market. It will consist of an attractive base salary and performance bonus, as well as other benefits as appropriate. We value diversity and are an equal opportunity employer. We are committed to providing reasonable employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected for an interview, please contact Human Resources. Job ID: 35734828
Steel Fire Equipment Ltd

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