Rental Counter Associate

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Rental Counter Associate

Please reply to add via email with an attached copy of resume for an opportunity for an interview.

This career opportunity is responsible for the professional, efficient servicing of all walk-in and telephone customers in the rental and sale of equipment and store products. This position is considered the company’s front line contact with the customer. Persons occupying this position must display a courteous, helpful, and professional attitude at all times.

Responsibilities: – Support and complete customer business. Utilizing POS, selects equipment/store products from inventory, ensures correct rates, and validates for rental or store product sales. – Provide alternative equipment suggestions to customers based upon information obtained. – Enter customer orders into the computerized rental system. – For equipment that is unavailable at the store location, perform research to determine when the equipment will become available. – Working knowledge of the Microsoft office suite of products (Word, Excel, PowerPoint and Outlook) – General knowledge of computers and functionality – Handle customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer. – Provide adequate notice to Dispatch and Service Departments for upcoming equipment requirements. – Stock and maintain store showroom merchandise. – Other duties as assigned by manager. – Ability to read and follow instructions – Must be able to communicate effectively with management and customers – Must be able to lift, bend, stoop, squat, reach, crouch and kneel. Position requires standing or sitting for long periods of time. – Customer service

Experience: Rental Industry, or related industry experience preferred Knowledge of Construction and Equipment Preferred

Education and Requirements: High School diploma or GED Valid Driver’s license

Published at Thu, 12 Oct 2017 13:32:21 -0400

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