Be a part of a dynamic practice with a receptive physician who is adored by his patients.
Your best asset must be communication skills and ability to handle patients’ needs effectively.
Patient reception, fielding phone calls, replying to voicemails, pairing received faxes and documents with appropriate patient charts, booking appointments with basic triage;
Use of EMR Telus PS Suite to follow up on messages, book appointments;
Assist in clinical encounters when needed for procedures or for sensitive exams and pap tests with female patients as chaperone;
Cleaning of patient rooms after patient visits, cleaning of reception area and physician office weekly;
Ordering supplies for the office as needed;
Maintaining of vaccine fridge log, ordering new vaccines when needed;
Making invoices and receiving payments through “Square” with tracking payments/accounts receivable;
Billing OHIP/WSIB skills an added asset
Reliable, on time, taking the initiative to do what needs to be done without being asked
Staff are expected to be wearing face masks with shields during all patient interactions. Reception staff are separated from patients by plexi-glass shields.
Qualifications and Skills:
• Medical Office Assistant certificate/diploma or equivalent required.
• Demonstrate knowledge of medical terminology required.
• Evidence of problem solving and conflict resolution skills required.
• Demonstrates excellent organizational and communication skills required.
• Demonstrates effective listening and verbal skills required.
• Professional attire required.
• Demonstrates flexibility to accept changes to areas of responsibility as required
• Demonstrates ability to maintain confidentiality for all information pertaining to the work environment.
• Knowledge of Telus Health PS Suites EMR software and Microsoft Office.
• Required to work in a steady, fast paced environment
• Required to work with patients who may have significant emotional and physical challenges.
• Normal working hours Monday to Friday but one weeknight until 730pm
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