Front of House Manager / Floor Manager

  London

Description

Job Description:Front of House Manager / Floor Manager Crabby Joe’s Bar • Grill is currently on the hunt to grow our FOH leadership team at our location in Downtown London. We are looking for an experienced full-time leader who can inspire the team and has a passion for hospitality. Key Responsibilities:Ensure exceptional service standards are consistently met and that activities are carried out effectively.Manage staff, providing them with constructive feedback while maintaining a high level of employee morale; create an engaging and energetic environment where all associates work as a highly functioning team.Coach and train the team towards individual success and operational excellence.Action guest concerns and resolve complaints in a timely manner.Continually look for ways to improve the guest experience and enhance teamwork.Inspect Open/Close restaurants in accordance with daily checklists. Key Requirements:Strong problem-solving abilities, communication, and interpersonal skills.Excellent organization and time management skills.Ability to set priorities for self and others.Ability to develop and motivate staff to achieve challenging goals.Commitment to exceeding guest expectations.Ability to prioritize, organize and follow through as necessary.Ability to work under pressure. Job ID: 47724951
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Crabby Joe’s Bar • Grill

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