Customer Service Representative – Part Time (10649)

  London

Description

Job Description:Bill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. With over 60 years in the call centre industry, we have the technology and resources to help our clients get their brand where it needs to be and grow their business. We provide career opportunities in Customer Service and Sales, with various shifts and full time hours in our state-of-the-art call centre. We strive to create a fun, diverse, and engaging workplace which promotes both personal and professional growth. We are currently looking for a Part-Time Customer Service Representative to add to our Team. Bill Gosling Outsourcing is an “Essential Service Provider”. This role is office-based with the potential to move to “work from home”. To keep our employees safe we practice social distancing, provide masks to our employees, have a mandatory mask policy, provide sanitizer throughout the office, and ensure complete cleaning of all our surfaces daily. WHAT YOU WILL DO As a Customer Service Representative you will:Help customers with their questions and complaintsGive customers information about products and servicesEnsure customer satisfaction and provide professional customer supportUpdate customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelinesRespond to customers on all inbound/outbound calls ABOUT YOUYou enjoy talking to people on the phoneYou are empathetic, a good listener, and want to help othersHave a desire to grow and drive your career forwardYou able to work minimum 20 hours per week up to 30+ hours per week, predominantly afternoon, midnight and weekend shiftsYou have open availability to support a client with 24/7 hours of operation WHY WORK WITH USSalary $14.75 / hour plus shift premiums, where applicableGames room, lunch room and discounted Corporate GoodLife MembershipsCasual Dress CodeAmazing work culture where you can learn and grow WHERE ARE WE Citi Plaza Mall 225-355 Wellington St. London, Ontario N6A 3N7 CHECK US OUT FOR YOURSELF Instagram: @bgocareers Facebook & Linked: @BillGoslingOutsourcing Website – https://www.billgosling.com/careers Apply now or reach one of our Branch Recruiters at 1-888-372-5708 or by emailing us at careers@billgosling.com Bill Gosling Outsourcing welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Company Description:Bill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. With over 60 years in the call centre industry, we have the technology and resources to help our clients get their brand where it needs to be and grow their business.We provide career opportunities in Customer Service & Collections, with various shifts and full-time hours in our state-of-the-art call centre. We strive to create a fun, diverse, and engaging workplace which promotes both personal and professional growth. Job ID: 42463033
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Bill Gosling Outsourcing

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