Bilingual Mechanical Claims Processor

  London

Description

Job Description: Are you an experienced mechanic but tired of turning wrenches and working on the floor? Would you rather apply your mechanical knowledge in an office environment where you will have regular work hours, excellent employee benefits, and competitive pay? If so, consider joining CornerStone United as a Mechanical Claims Processor. CornerStone United is a leading national warranty administrator, involved in administration for manufacturer and in-house branded extended service contracts. As a Mechanical Claims Processor, the mechanics of automobiles, motorcycles, ATVs, snowmobiles, marine engines, and RVs are units which are daily dealt with in processing repair claims without ever setting foot on a garage floor. With a Canadian operation in London, ON, we offer an environment that enables colleagues to demonstrate their abilities, focus on their careers, and create value. As we grow, you grow with advancement opportunities in a workplace that rewards innovation and offers leading employee benefits. Join our team today! What CornerStone Has to Offer:Full-time, daytime shift rotation schedule; office hours 8 AM – 6 PMCompetitive salary, commensurate with experienceExcellent, comprehensive benefit plan, including an RRSP program (up to 4% matching)Supportive, teamworking environmentCareer advancement opportunities and company supported trainingModern office facility in an accessible location with free onsite parking Who We Are Looking for:A career-oriented individual, bilingual in English and French, with mechanical background and aptitude who likes to solve puzzles and resolve issuesAn experienced technician, service advisor, or parts specialist who has gained skills and knowledge from providing top notch customer service at an auto, recreational vehicle, or powersports dealership or service center What You Would Be Doing:You would be part of a claims team working together to complete daily assignments in fast paced office environment.Your daily tasks would include evaluating mechanical breakdown claims for many different types of vehicles, including automobiles, powersports, marine engines, and recreational vehicles.You would be helping customers resolve claim issues and supporting the company goals.You would be answering dealer, servicer, and customer questions regarding mechanical coverage, both in English and French, over the telephone and by email. What Skills You Will Need:Excellent oral and written communication skills in both English and FrenchIntermediate typing skillsMechanical knowledge of motorized vehiclesExperience in the automotive, small engine, machinery, or warranty industriesProven customer service skills and experience handling customer complaintsStrong computer skills including MS Office and Web based applicationsAbility to successfully manage a variety of priorities in a busy office environmentStrong time management and multi-tasking skills Requirements for Your Success:Embrace our corporate values: Customer Service, Respect, Honesty, and TeamworkDemonstrate the ability to analyze a claim issue and deliver excellent customer service skillsMaintain a positive, team approach to workKeep excellent attendanceMaintain a positive attitude toward teamworkCompany Description:CornerStone United is proud to be the first-choice provider of warranty, protection, and specialty attachment programs for the North America’s leading manufacturers, distributors, and dealers. Our purpose is to provide premier industry resources that manage risk, maximize profits, and enrich the customer experience. We do this by honoring our promises and our values of Respect, Honesty, Customer Focus, and Teamwork.With corporate offices in an award winning restored historic building in Hickory, NC and a Canadian operation in London, ON, we offer an environment that enables colleagues to demonstrate their abilities, focus on their career and create value. As we grow, you grow with advancement opportunities in a workplace that rewards innovation and offers leading employee benefits. Join our team today! Job ID: 35553843
___________________
CornerStone United

View original article here Source