Bilingual Customer Service- English and French

  London

Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.

This is your opportunity to work with a great company and utilize your excellent customer service skills to assist customers with their insurance and benefits accounts.

Job Title:
Bilingual (English/French) Customer Service Representative

Location:
Remote – work from home – anywhere in Ontario

Start Date:
Training starts on June 21st, 2021

Interview Dates:
Apply now to be considered for this exciting opportunity

Hours:
Must be available to work Monday-Friday
8am-8pm EST (rotational schedule)
This is a permanent, full time position.

Salary:
$43,598

Advantages
– Permanent, full time position
– Competitive salary
– Great opportunity to work with a reputable company in the insurance industry
– Remote – Work from the comfort of your own home
– Equipment provided and sent to you
– Full time working hours
– Great work culture and work life balance
– Benefits and vacation time

Responsibilities
– Bilingual (English/French) call centre
– Taking inbound customer service inquiries regarding clients insurance products and services
– Provide knowledgeable assistance to clients over the phone and through email
– Create a warm, and pleasant experience for clients
– Achieve quality service by assessing & responding to client needs
– Capturing call/email details into a case tracking system

Qualifications
– Excellent communication skills in English and French (verbal and written)
– Minimum 3 years previous experience in Customer service, or call centre is required
– Strong problem-solving skills
– Tech savvy and working knowledge of computers
– Full time and flexible availability
– Wired internet connection (Ethernet cable)

Summary
Please apply to this exciting opportunity by choosing one of the following options:
1) Apply directly to this posting
2) Directly on www.randstad.ca
3) Send your resume to carrie.nie@randstad.ca

we thank all those for applying.

human forward.

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