Manager/Domestric Cleaning AirBnb Lethbridge, AB Work Experience Manager/Domestric Cleaning AirBnb (Private Home owners) References available 5Star Reviews May 2018 to December 2018 Meet and Greet Airbnb Guests. Set up Policies for check in and check out. Manage safety, inventory and supplies for guests, communicate regarding arrival and departures and any other requirements to make their stay comfortable. Effectively access condition of Airbnb, and report to owner. Deal with repairs when required by hiring in trades, or renting equipment. What ever is needed to Clean and prepare home for the next guests coming in to adhere to policies and keep owners home safe and in good condition. Education Travel and Tourism Certificate in Travel, Customer Service Lethbridge Collegiate Inst. and Medicine Hat College, Business courses Lethbridge Community College Lethbridge, AB Skills 10+ years Customer Service with a local Airline. Including experience with Training, Customer Service Dept., and Policies and Procedure, Passenger Service Agent. Reservations, Administration. Also 3 years onsite rep for Resolve Corp. Verfiying students loans. 10+ years Landlady for rental property. (10+ years) Certifications/Licences Landlord September 2007 to October 2018 Landlord/Homestay Host Over the past 10 years I have rented my basement suite to University and College students from various countries and as well as Canada. This experience alone as given a great appreciation for the value in learning the wisdom of meeting potential tenants and having them as guests and also our cultural differences. As well as laying down a foundation of mutual respect while instilling the policies required to keep a positive rapport. I have had some students request to return to as a tenant for their 3rd, and 4th term which I consider a compliment. My home has had a revolving door, and I have appreciated all the experiences I have gained both personally and in business.