Job Description:Screening Officer Reporting to the Service Delivery Manager, the Screening Officer is responsible for ensuring that the traveling public, their personal belongings, and the carry-on baggage and items they have with them are screened before they enter the sterile area of the airport. This will be accomplished by using metal detection equipment, X-ray equipment, and explosive detection equipment, as well as physical search techniques to search baggage, items and personal belongings. Shifts could be part-time or full-time. As this is a unionized environment, shift assignments are bid by seniority and can be any day of the week (including Saturday, Sunday, and holidays) and starting and ending at any time during the day. NOTE: This competition will be used to create an eligibility list of pre-screened candidates who will be required to apply for a Transport Canada Clearance and afterwards successfully complete the Screening Officer Foundations (SOF) course. Once certified, these qualified candidates will fill upcoming vacancies within the next 12 months. Detailed information will be sent to shortlisted candidates. Role Responsibility: Responsibilities include, but not limited toWork as a productive team member and support and promote a positive work environmentCommunicate clearly and effectivelyManage conflictProvide excellent customer service and promote teamworkRespond to alarms on EDT, X-ray and other equipmentBecome knowledgeable and conversant with emergency and contingency proceduresBecome knowledgeable and conversant with SOP’s and COP’s and CATSA DirectivesEstablish and maintain effective communications with passengers and team members;Liaise with industry officials and regulatory authorities as applicable (e.g. Transport Canada, CATSA, RCMP, Airport Authority etc).Ensure uniform compliancyEnsure that all professional certifications, clearances, RAIC’s are currentOther duties as required The Ideal Candidate:Ability to work all shifts with emphasis on overnight shiftsBilingualism in French and English is considered an assetMust be able to obtain a Transport Canada Security ClearancePhysical requirements include but are not limited to:standing for long periods of timelifting/pushing/pulling luggage and/or other itemsbending, stooping, kneelingperforming surface liftsAbility to mentally focus and concentrate for a prolonged periods of time. Completion of High School; Some college/CEGEP/vocational is an assetSuccessfully complete all CATSA assessments including SOF and OJT programs.Must be able to obtain a valid medical certificateProactive team member with excellent problem solving skillsAbility to prioritize, multi-task and work under pressure in a dynamic environmentProven ability to take accountability for personal actions and decisionsExcellent communication, both oral and written, customer service and conflict resolution skillsAbility to demonstrate a high level of professionalism, tact and diplomacyStrong interpersonal and relationship building skillsAbility to think logically and analyze informationComputer skills an assetKnowledge of CATSA Organization, CATSA SOP’s, local COPs, Transport Canada Regulations as they pertain to screening and the Aeronautics Act an asset Company Description:G4S is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.G4S est un employeur inclusif et équitable, en encourageant les candidatures de femmes qualifiées et les hommes y compris les personnes handicapées, les membres des minorités visibles et les personnes autochtones.
G4S Secure Solutions Canada