Guest Service Administrator

  kelowna

POSITION: Guest Services Administrator/Front Desk Associate
Brand New Clinic in Kelowna
The Hub 1612 Powick Rd
Please forward resumes to email address below

POSITION SUMMARY

We are looking for Guest Service Administrators with exceptional interpersonal, communication and administrative skills, along with a great personality, a can-do attitude and the desire/passion to contribute to company growth.
The ideal candidate must be flexible and open to working flexible schedules that will include evenings and weekends to meet clinic’s operation needs.
If you have exceptional interpersonal, communication and administrative skills, along with a great personality and a can-do attitude and the desire/passion to contribute to company growth, then we look forward to hearing from you.

HOURS OF OPERATION:
Monday – Friday 9am – 9pm
Saturday – Sunday 9am – 5pm
Massage Addict is Canadian owned and Canada’s first and largest membership-based massage therapy provider with over 75 clinics currently open nationwide. Massage Addict offers a membership program, which allows members to enhance health through regular massage therapy.

RESPONSIBILITIES
Provide outstanding client service; answering telephone calls and booking appointments
Welcome clients by greeting and orienting them to the Clinic upon arrival
Maintain a working knowledge of all Massage Addict services
Provide administrative support to the Clinic; forms and documentation for new and existing clients
Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guest-facing areas, including the reception area and treatment rooms.

REQUIREMENTS & QUALIFICATIONS
2-3 years of experience within a service oriented environment with a focus on administration and providing a high level of client service/satisfaction
Superior verbal communication and telephone skills
Professional, good energy, calm, patient and friendly with great people skills
Excellent organization and multitasking skills and the ability to work in a fast paced environment
Proficient in Microsoft Office applications; spreadsheet, word processing and calendar management
Access to reliable transportation.

WHAT WE OFFER
Professional, fun environment with a passionate team of colleagues
Health benefits (for Full Time only)
Hourly wage plus commission
If you meet our requirements and have related experience, talent and are looking to work in an upbeat environment then Massage Addict is the place for you!
Please contact mahmed@massageaddict.ca for more information
We thank all applicants but only those qualified will be contacted.