Service Office Coordinator – Mechanical Knowledge Needed!



Job Description:We are a Material Handling Equipment Company looking to add an additional position in the Service office to work with technicians and customers regarding equipment to be repaired in the shop. The successful candidate must have good strong computer skills in order to successfully manage work orders and technicians time. Must have strong verbal and written communication skills as well as highly hones telephone skills to provide excellent customer services Duties will include but are not limited to: Preparing service estimates for customers Assisting with Dispatching Relaying required parts & service information to customers. Submitting Warranty Claims Assisting with Invoicing Call Customers when due for PM Assisting with Timecard Entry Filing A minimum 3 years of experience working in a Service department is preferred or other similar environments. A strong Knowledge of Microsoft word, Excel and Outlook is needed. Typing speed of 40-50 wpm is necessaryCompany Description:Capital Industrial sells all makes and models of material handling equipment; and our affiliate, IJ Dock & Door sells, repairs and installs all docks and commercial doors. Our goal is to be the best Equipment Sales and Service Company in Edmonton and surrounding area by providing great service and products when you need them. Being the best means selling the best selection anywhere in Edmonton, at the best prices. Providing prompt and efficient back up of parts and service, for all makes and models of equipment which is beyond your expectations. Job ID: 31292992
Capital Industrial Sales & Service Ltd.

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