2 x Desktop Support specialist needed for our Edmonton Based client.
JOB SUMMARY
Working under general supervision, this job contributes to client success by ensuring desktop systems availability throughout the enterprise.
JOB RESPONSIBILITIES
-Follow pre-defined processes to image and configure laptops, including installing software.
-Pack and ship computer equipment to users, including arranging the courier.
-Receive computer equipment returned to the office, including arranging the courier.
-Prepare laptops and related hardware for liquidation/disposal.
-Provide general troubleshooting of technical issues.
-Update service tickets in a timely and detailed manner.
-Communicate progress and escalate for assistance.
-Work with others, both internally and externally, to complete requests and issues in a productive and -courteous manner.
-Protect client data and privacy.
-Performs other duties as assigned, i.e. Incident resolution, office moves, etc.
Advantages
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Responsibilities
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Qualifications
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Summary
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Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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